Frequently Asked Questions
What is bespoke tailoring, and how is it different from ready-to-wear?
Bespoke tailoring is a fully personalized process where garments are created from scratch based on your specific measurements, style preferences, and needs. Unlike ready-to-wear clothing, which is mass-produced in standard sizes, bespoke garments are custom-made to fit your unique body shape perfectly. Every detail—from fabric choice to fit and style—is tailored to your vision, resulting in a one-of-a-kind piece designed just for you.
How long does it take to receive a bespoke garment?
The timeline can vary based on the complexity of the design, fabric availability, and the number of fittings. On average, our bespoke tailoring process takes 4 to 8 weeks from the initial consultation to the final fitting. We’ll work with you to set a timeline that ensures your garment is completed in time for any special occasions.
Can I choose the fabric and details for my bespoke garment?
Absolutely! Fabric selection is a key part of the bespoke experience. We offer a wide range of luxury materials, from silk to wool and more, and you can customize details like linings, buttons, and even add monograms or unique embroidery. Our stylists are here to provide guidance, but the choices are all yours.
How many fittings are included, and are they necessary?
Typically, we include 2 to 3 fittings to ensure your garment fits flawlessly. These sessions allow us to make precise adjustments and ensure your piece is comfortable and flattering. Fittings are essential for achieving the perfect bespoke fit that’s unique to your body.
What should I expect at the final fitting?
Your final fitting is the last step before taking home your bespoke garment. During this session, we’ll review the finished piece together and make any final tweaks if needed. We aim for every detail to meet your expectations, so you leave with a garment that looks and feels incredible.
Do you offer alterations for bespoke garments?
Yes! We provide complimentary adjustments within the first 30 days to ensure a perfect fit. After this period, we’re happy to offer alterations at a discounted rate. Since we retain your measurements and patterns, future adjustments are easy and efficient.
How do I place an order online, and can I track it?
Ordering online is simple. Just add items to your cart, enter your details at checkout, and complete the purchase. Once your order is processed, you’ll receive a confirmation email with a tracking number to monitor its delivery.
How can I find the right size for online orders?
We provide a detailed size guide on each product page to help you select the best fit. If you’re unsure, feel free to contact our customer support team for personalized assistance. For bespoke items, we offer guidance on measuring yourself to ensure accuracy.
What is your return policy?
For ready-to-wear items, we accept returns within 14 days of delivery as long as the item is in its original condition with all tags attached. Bespoke and custom-made items are not eligible for returns due to their personalized nature, but we do offer adjustments within the first 30 days.
Do you offer international shipping?
Yes, we ship to multiple countries worldwide. During checkout, you’ll be able to see if we deliver to your location, as well as the estimated delivery time and shipping fees based on your country.
Can I cancel or modify my order after placing it?
If you need to cancel or adjust your order, please reach out to us as soon as possible. We’ll do our best to accommodate your request if the order hasn’t yet been processed. Please note that for bespoke orders, modifications may be limited once production begins.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect your payment information. We accept major credit and debit cards, as well as secure digital payment options for added convenience and security.
Need Further Assistance?
If you have more questions about bespoke tailoring or online shopping with Gosh Wardrobes, please don’t hesitate to reach out to our friendly customer support team. We’re here to ensure your experience with us is seamless, enjoyable, and personalized to your needs.